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About Us

Reimbursement Concepts, Inc. was founded in 2003 by Linda Payne, a health care industry veteran and highly recognized professional in the field of home infusion, and specialty pharmacy reimbursement. Before setting out on her own, Linda had held senior management positions in many of the nation’s leading homecare companies. Soon her consulting in the Infusion/DME market turned into outsourcing and consulting and the company began to grow rapidly.

Originally based in West Virginia, RCI opened a satellite office in the Phoenix, AZ area in 2010 to more easily serve clients nationwide. Today the company is led by a dedicated of seasoned industry veterans who lead a staff of 100+ in helping health care agencies across the country build more efficient, smarter solutions to their reimbursement challenges.

Our Mission

At Reimbursement Concepts, our mission is to be the foremost provider of revenue cycle services and consulting for home infusion, DME/HME, home health and hospice reimbursement.

What We Believe

Service is Everything. We are in a service business and as such, regard everything we do as paramount to the success of our clients. Our clients depend on us and we have an obligation to make a difference for them.

Integrity is Key. We have built our reputation and relationships with clients by demonstrating our integrity in working with them. We do what we say and say what we do.

Improvement is Continuous. We never stand still; we are never satisfied. All of us-individually and as a team, constantly look at everything we do and ask, “How can we do it better?” That’s how success is created!

Accountability is Undeniable. When we’re responsible, we know it. We honor our commitments and take ownership of the results.

The Difference is in Our Work. Everyone at our company is here to make a difference in the lives of our clients. When we do, we feel personally rewarded–individually and as a team—because what we are doing is consistent with our life’s goals and dreams.